Shipping policy
Shipping Policy
We work with trusted suppliers who ship your order directly to you. Because products ship from different warehouses, items in one order may arrive in separate packages.
Processing time. Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order ships.
Delivery estimates.
|
Shipping from |
Estimated delivery after shipping |
|---|---|
|
US warehouses |
5–10 business days |
|
International warehouses |
10–20 business days |
The estimated delivery time is shown on each product page where available. Delivery times are estimates and can be affected by carrier delays, weather or customs.
Shipping costs. Standard shipping is $5.99 on orders under $65. Orders of $65 or more ship free.
Where we ship. We currently ship to the United States. We do not ship to P.O. boxes for some items.
Tracking. Every order includes a tracking number, sent by email once it ships. Tracking may take 24–48 hours to update after you receive it.
Customs and duties. Items shipped from overseas may be subject to import duties or fees, which are the customer's responsibility.
Lost or delayed packages. If your tracking shows no movement for 10 business days, or your order hasn't arrived 30 days after shipping, contact us and we'll send a replacement or a full refund.
Wrong address. Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address entered at checkout, but we'll do our best to help.
Questions? Email quality1st284@gmail.com with your order number.